Meet the Team
Founder
Hazel Hayden
Hazel Hayden is a Consultant Nurse and a highly respected British Menopause Society Registered Specialist, with a passion for empowering women through every stage of menopause. She’s also trained in sleep and insomnia therapy, Cognitive Behaviour Therapy (CBT) for menopause, and has a diploma in nutrition. Hazel’s expertise extends to weight management through her training in the National Medical Weight Loss Programme. As a member of both the International Menopause Society and the International Association for Premenstrual Disorders, Hazel stays at the forefront of advancements in women's health.
She’s a sought-after speaker at local and international conferences, where she shares her insights on menopausal health as well as its impact on mental health. In addition to her speaking engagements, Hazel remains committed to her clinical work, supporting women through their unique menopausal health journeys. Her areas of expertise also include cardiovascular disease, type 2 diabetes, and respiratory disorders, ensuring a holistic approach to patient care.
Hazel goes beyond individual care, training other healthcare professionals to become British Menopause Society Specialists, helping to raise the standard of menopause care for women everywhere.
With a deep dedication to improving women’s health, Hazel has also combined her clinical knowledge to create specialist supplements tailored to support women navigating menopause, offering them practical solutions to thrive during this transformative but sometimes challenging time.
Hazel has dedicated her career to supporting the health and wellbeing of my patients. She have combined my knowledge to also provide specialist supplements for menopausal women.
Operations Director
Kim Jones
Kim Jones is an essential member of the Bristol Menopause & Wellwoman Clinic team, expertly managing the day-to-day operations to ensure everything runs smoothly. With a sharp focus on organisational efficiency and effective management, Kim plays a crucial role in supporting the clinic's mission to deliver the highest quality of care to our patients.
With over a decade of experience in operations administration, Kim excels in optimising processes, coordinating across departments, and upholding the clinic's standards of excellence. She is responsible for overseeing a wide range of administrative duties, including scheduling, resource management, and maintaining compliance with healthcare regulations. Her efforts are vital to ensuring a seamless patient experience and fostering a supportive environment for both staff and clients.
Kim’s commitment to the operational side of the clinic significantly contributes to our reputation for exceptional care and personalised services. Her dedication to continuous improvement, combined with her passion for healthcare, ensures that our clinic remains a leader in women’s health.
Through her leadership and dedication, Kim helps maintain the high standards that our patients have come to expect from the Bristol Menopause & Wellwoman Clinic.
Clinical Lead
Dr Jo Burgin
Jo is a Doctor and academic with over 15 years working in Sexual and Reproductive Health, both clinically and as a part of non-governmental organisations. She is a current Clinical fellow at the University of Bristol with research focusing on menopause.
**Please note that Jo is unable to see any patients that are registered at Bridgeview Medical Practice**
Jo, an accomplished medical professional in the field of women's health, holds a Masters in Sexual and Reproductive Health research, complemented by postgraduate diplomas in Obstetrics and Gynaecology and Sexual and Reproductive Health. Her dedication to advancing reproductive and hormonal health is evident in her international work, where she focused on delivering crucial training to clinicians in low-resource countries.
As a clinical editor for the Contraception Choices website, Jo plays a pivotal role in developing informative content on perimenopause. Additionally, her affiliation with the British Menopause Society underscores her commitment to staying at the forefront of menopause-related advancements.
Jo's recent studies, particularly in Contraception for Women over 40 and Mental Health and Perimenopause, have shed light on the pressing need for enhanced services in women's healthcare. Her contributions extend beyond research papers published in the British Medical Journal; she has also presented her findings on peri-menopause within Bristol's black communities, showcasing a commitment to inclusivity and community health.
Despite her extensive contributions to research and academia, Jo remains grounded as an NHS GP in Bristol, where she continues to advocate for comprehensive and holistic care for her patients. Her passion for improving women's healthcare services is not only evident in her studies but is also a driving force in her everyday practice.
Menopause Dr
Dr Alice Thomas
Alice is a dedicated healthcare professional with a diverse background in general practice, women's health, and mental health assessment.
Her journey began with her medical education at the University of Liverpool School of Medicine, where she laid the foundation for her career. After graduating in 2004, she embarked on her career in medicine, initially working as a GP in Merseyside.
However, it was her move to Sydney, Australia, in 2010 that proved pivotal in shaping her professional interests. There, she discovered her passion for women's health and particularly for managing the menopause, while working in a bustling family practice. This experience ignited her dedication to providing comprehensive care for women during the perimenopause and menopause stages.
In 2013, Alice returned to the UK and settled in North Somerset. She continued her work as a menopause doctor, now complemented by a role as a mental health assessor. Alice is committed to offering evidence-based and personalised advice to her patients, recognising the significance of lifestyle factors in managing symptoms. She approaches her practice with empathy and support, valuing the opportunity to empower women through education and guidance during this transitional phase of life.
Beyond her professional endeavours, Alice cherishes her time with her two young boys and embraces a love for the countryside. She finds solace in outdoor activities such as running and walking in the fields, and enjoys embarking on family adventures, including road trips in their campervan.
In summary, Alice exemplifies a healthcare professional who is not only dedicated to her patients' well-being but also finds balance in her personal life through nature and family time.
Nutritionist
Alex Gear
Alex is a registered Nutritional Therapist, Naturopath and Health Coach. She trained in Nutrition and Naturopathy at the renowned The College of Naturopathic Medicine and is a member of The British Association for Applied Nutrition and Nutritional Therapy (BANT) and The Complementary and Natural Healthcare Council (CNHC).
Alex is very passionate about helping people to feel their best through food and lifestyle. Alex knows what it’s like to juggle many balls and is very much in touch with the challenges people face in their everyday lives. Alex inspires and motivates people, yet her approach is a balanced and realistic one.
Alex has been involved in the food industry for over 20 years, but her underlying passion has always been about health and nutrition. It gives her great pleasure to help people to overcome their health issues so that they look and feel better. Having overcome her own health issues, Alex really understands how her clients feel when they first come to see her. Alex works very closely with her clients to ensure that they take positive steps to a healthier life. Clients often lack confidence and may often feel very daunted at the prospect of making changes, so she supports and guides them and gives them the tools to be able to maintain long-term health with renewed confidence and enthusiasm.
Alex combines her understanding, enthusiasm and passion with her love of food to help people to become the best versions of themselves. Alex follows the principles of Functional Medicine and so her aim is to get to the root cause of her clients’ issues. She treats everyone as an individual as we are all different and have different sets of circumstances. Alex is passionate about helping women look & feel amazing every day through midlife and beyond.
Phlebotomist
Jenna Young
Jenna Young is a highly valued member of our medical team, serving as both a skilled phlebotomist and a trained health care assistant. With her dual expertise, Jenna brings a unique blend of technical precision and compassionate patient care to her work. Her proficiency in drawing blood and preparing specimens for testing is complemented by her broad experience in various aspects of patient support and clinical care.
As a trained health care assistant, Jenna is adept at providing holistic support to patients, from assisting with daily activities to helping manage patient flow in our facility. Her calm and reassuring presence helps create a comfortable environment, making every patient feel understood and cared for during their visit.
Jenna is known for her gentle touch and meticulous attention to detail, ensuring each procedure is safe, efficient, and as pain-free as possible. Her ability to connect with patients, combined with her strong commitment to maintaining high standards of hygiene and safety, makes her an invaluable asset to our team.
NMC Registered, Coil fitter & Contraceptive Nurse
Amy Orgee
Amy Orgee is an NMC-registered nurse with extensive experience in sexual and reproductive health. Throughout her career, she has been dedicated to providing compassionate, patient-centered care, specializing in contraceptive services, coil fittings, and holistic sexual health education.
Amy brings a wealth of hands-on expertise in fitting intrauterine devices (IUDs), a skill she has honed through years of clinical practice. Her approach is centered on ensuring that every individual feels supported, informed, and empowered to make decisions about their reproductive health. Recognizing the sensitivity and challenges often associated with conversations around sexual health, she prioritizes creating a safe and welcoming environment for all.
In addition to coil fittings, Amy has a comprehensive understanding of sexual health management, including STI testing and treatment, contraceptive counseling, and supporting patients with complex medical histories. Her work frequently involves tailoring care plans to meet the diverse needs of her patients, addressing both immediate concerns and long-term health goals. She fosters open, judgment-free communication, helping individuals navigate their sexual health with confidence and clarity.
What drives Amy most in her career is the opportunity to make a meaningful difference in people's lives. Whether assisting someone in finding the right contraceptive method, educating them about their sexual health, or providing reassurance during routine procedures, her goal is to deliver care that is respectful, thorough, and empowering.
Beyond her clinical work, Amy is passionate about raising awareness around reproductive health and menopause, striving to break down the stigma that often surrounds these topics. Believing in the transformative power of education, she is committed to fostering a world where everyone feels informed and confident about their health choices.
Social Media Lead & Patient Care Coordinator
Tia Brown
Tia is one of our patient care team members. Tia is known for her exceptional organisational skills and warm, welcoming manner. As a Patient Care Coordinator, she ensures every patient receives the highest level of attention and support from the moment they contact us. Her dedication to providing outstanding customer care is unmatched, making each interaction smooth, informative, and personal.
But Tia’s talents don’t stop there! She also serves as our Social Media Lead, where she shines by sharing valuable educational tools and resources to help our patients stay informed and empowered. You'll often find Tia online, engaging with our community, and providing content that makes healthcare both accessible and engaging.
Whether in person or online, Tia’s passion for helping others and her proactive approach make her an integral part of our team.